Refund Policy

Effective Date: March 31, 2024
At AthletesU LLC, we prioritize customer satisfaction and aim to provide the best service possible. Should you find yourself needing a refund for any reason, please review our refund policy below:
1. Eligibility for Refund:
Refunds are applicable within 30 days from the date of purchase.

To qualify for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.

Refunds are only applicable to products purchased directly from AthletesU LLC. For products bought through third-party retailers or distributors, please refer to their respective refund policies.

2. Non-refundable Items:
Certain items are not eligible for refunds, including digital products, personalized items, and services already rendered.

3. Refund Process
To initiate a refund, please contact our customer service team at within the eligible refund period.

Provide proof of purchase and a clear explanation for the refund request.

Once your request is approved, we will provide instructions for returning the item(s).

4. Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped, defective product).

We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

5. Refund Processing Time:
Upon receiving and inspecting your return, we will notify you via email regarding the approval or rejection of your refund request.

If approved, your refund will be processed, and a credit will be issued to your original method of payment within 7-10 business days.

6. Late or Missing Refunds:
If you haven’t received a refund within the specified timeframe, please first check your bank account or contact your credit card company, as processing times may vary.

If you require further assistance, feel free to contact us at for prompt support.

7. Policy Updates
AthletesU LLC reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase from AthletesU LLC, you acknowledge and agree to adhere to the terms and conditions outlined in this refund policy.

Should you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to us at We are here to assist you in any way we can.

​Thank you for choosing AthletesU LLC.